Kusserow on Compliance: FBI on cybersecurity—advice and tips

The FBI recently made presentations on cyber security at the Boston Conference on Cyber Security and at the American Hospital Association annual meeting. Key points from these presentations included, underscoring that the FBI is the lead federal agency for investigating cyber-attacks by criminals, overseas adversaries, and terrorists. The FBI views cyber threats seriously, as a growing problem as cyber intrusions are becoming more commonplace, more dangerous, and more sophisticated. Both private and public sector networks are targeted by adversaries for trade secrets, sensitive business data, and privacy information. Universities are targeted for their research and development. Individuals are targeted by fraudsters and identity thieves. Children are targeted by online predators. The FBI has been gearing up to the challenges from these threats by enhancing its Cyber Division’s investigative capacity to sharpen its focus on intrusions into government and private computer networks. However, they are struggling against a number of challenges, including finding talented workers in competition with the private sector, and the fact that a majority of cyber-attacks are never reported because parties want to address the problem without getting entangled in an FBI investigation. This hampers their work. The FBI desires to encourage better reporting, emphasizing that the agency has an interest in protecting private information and data; any internal information received will not be used against a provider, as they will be treated as a victim. The FBI recognizes that health care organizations are major targets for cyber-criminals, because the sensitive data they collect in droves can be sold at a high price for use in fraud and identity theft. Medical devices are also increasingly becoming a target.

The FBI is encouraging health care companies to share some basic network information with their local FBI offices, before an attack occurs, and to join an information-sharing group with other companies in their industry. The following observations and advice came from the two FBI presentations:

FBI Advice and Tips

  1. People are “weak links” in cyber-attacks, so train them to recognize and prevent cybercrimes.
  2. Review if everyone with high-level access to a hospital’s database needs to have that access.
  3. It is important to update and patch systems regularly to prevent intrusion.
  4. More people with security access, the easier it is to breach.
  5. Conduct regular systems tests to help flag vulnerabilities before a hacker can gain access.
  6. Develop a business continuity plan to prevent down time.
  7. Establish real-time data backups to permit work to continue.
  8. Organizations should establish closer ties with the local FBI before there is any incident.
  9. Those harmed in a cyber-attack will be treated like victims of a crime.
  10. Called for building a relationship with the local FBI.
  11. Organizations should join information-sharing groups with others in their industry.
  12. Regular systems tests can also help flag vulnerabilities before a hacker can get in.
  13. Don’t assign responsibility for cyber security to someone at a low level in the organization.
  14. Cyber security is an enterprise risk and executive and board level interest is needed.

Richard P. Kusserow served as DHHS Inspector General for 11 years. He currently is CEO of Strategic Management Services, LLC (SM), a firm that has assisted more than 3,000 organizations and entities with compliance related matters. The SM sister company, CRC, provides a wide range of compliance tools including sanction-screening.

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Copyright © 2017 Strategic Management Services, LLC. Published with permission.