Kusserow on Compliance: 2020 Compliance office staffing levels

75% of compliance offices are staffed with only one part- or full-time person

Over half of compliance offices are not expecting budgetary increases

The following are results from the report for the 2020 SAI Global Healthcare Compliance Benchmark Survey developed with and analyzed by Strategic Management. Data was gathered with respect to the adequacy of resources for Compliance Officers in meeting their challenges. Reading the details of the responses suggest that many compliance offices are likely operating with less than fully adequate resources to meet their obligations.

Survey results indicated that the average compliance office staff levels are five with about one third of respondents reporting only one full-or part-time person. Thirty percent reported having two and five persons with one quarter reported six or more staff; and one fifth reported compliance offices over 10 staff members. In a related question, over half of respondents indicated they are expecting their budget to remain mostly the same with about one quarter expecting some increase. Given the average staffing level of compliance offices, increasing responsibilities, heightened enforcement by government agencies, and limited increases in budgetary resources, it is likely that most compliance offices are stretching their limited resources. The Survey also found that many are turning to external vendors to provide services and tools, to stretch limited staff resources and to lower operating costs.

For more information about the Survey, contact Richard Kusserow at rkusserow@strategicm.com.

Richard P. Kusserow served as DHHS Inspector General for 11 years. He currently is CEO of Strategic Management Services, LLC (SM), a firm that has assisted more than 3,000 organizations and entities with compliance related matters. The SM sister company, CRC, provides a wide range of compliance tools including sanction-screening.

Connect with Richard Kusserow on LinkedIn.

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Copyright © 2020 Strategic Management Services, LLC. Published with permission.