Observation vs. Inpatient Status Is Focus of Lawsuit, Proposed Medicare Changes

One of the most complex and significant decisions a physician can make when treating a Medicare beneficiary at a hospital is whether to admit the patient as an inpatient or merely observe the patient for a day or so on an outpatient basis. If a beneficiary is admitted, then the inpatient services are covered under Medicare Part A. If the patient is under observation, he or she is considered an outpatient, and all services are covered and billed under Part B. The decision directly impacts the amount Medicare pays the hospital, the amount of the beneficiary’s liability, and whether the beneficiary is eligible for Medicare-covered care at a skilled nursing facility (SNF) after discharge from the hospital.

To further complicate the issue, a physician’s decision to admit a beneficiary as an inpatient can challenged and changed retroactively by a Medicare administrative contractor (MAC) or recovery audit contractor (RAC). The Part A payment may be denied even after the beneficiary has received post-hospital SNF care, greatly increasing the beneficiary’s liability with little or no way to appeal the contractor’s decision.

The confusion surrounding the choice between admission and observation has led to at least one lawsuit now underway in a federal district court in Connecticut. The HHS Office of Inspector General (OIG) is studying how much Medicare and beneficiaries paid for observation and related services in 2011 and the extent to which hospitals inform beneficiaries about observation services. And now CMS is proposing a formal definition of inpatient admission that would replace the current vague standard for deciding who is and who isn’t an inpatient.

Observation vs. Inpatient Admission

  Under current CMS policy, “an inpatient is a person who has been admitted to a hospital for bed occupancy for purposes of receiving inpatient hospital services. Generally, a patient is considered an inpatient if formally admitted as inpatient with the expectation that he or she will remain at least overnight and occupy a bed even though it later develops that the patient can be discharged or transferred to another hospital and not actually use a hospital bed overnight.” (Medicare Benefit Policy Manual, Pub. 100-02,  ch. 1, §10.) Observation services are short-term treatments and assessments that hospitals use to determine whether a beneficiary should be admitted as an inpatient or discharged. (Medicare Claims Processing Manual, Pub. 100-04, ch. 4, § 290.1.)

CMS noted in its fiscal year 2014 proposed rule for the inpatient prospective payment system (IPPS) that the number of cases of Medicare beneficiaries receiving observation services for more than 48 hours had increased from about 3 percent in 2006 to about 8 percent in 2011. CMS said that this increase is partially attributable to the fact that MACs and RACs are increasingly denying inpatient determinations when they review hospital claims, and hospitals, in trying to avoid the cost of a later denial, are holding patients for longer periods of time for observation rather than admitting them.

CMS noted that beneficiaries who are treated for extended periods of time as hospital outpatients receiving observation services may incur greater financial liability than they would if they were admitted as hospital inpatients. In addition to the Part B copayment and any drugs not covered under Part B, the beneficiary is liable for the cost of post-hospital SNF care because Soc. Sec. Act sec. 1861(i) requires a prior three-day inpatient hospital stay to cover SNF care. In contrast, if the beneficiary was considered an inpatient, he or she would pay a one-time deductible for all hospital inpatient services provided during the first 60 days in the hospital, and a subsequent transfer to a SNF would be covered by Medicare Part A.

Bagnall v. Sebelius

In November 2011, a group of Medicare beneficiaries who had been hospitalized and then later discharged to SNFs only to discover that their nursing home stays were not covered by Medicare because they were considered to be under observation, as opposed to admitted, by the hospital, filed suit in the district court of Connecticut. The seven plaintiffs in Bagnall v Sebelius all incurred unexpected Part B coinsurance charges as well as thousands of dollars each in nursing home costs. A hearing in the case was scheduled for May 10, 2013.

The complaint notes that the beneficiaries were deprived of Part A coverage to which they were entitled, and thus forced to bear the financial responsibility for hospitalization and prescription drugs that are covered under Part A. They were then denied the right to coverage of their skilled nursing care, which in turn forced them either to pay the cost of that care or to be unable to obtain that care at all. Finally, the complaint notes that the beneficiaries did not receive notification of their observation status, and did not have any right under current Medicare law to appeal that status, depriving them of administrative review of their placement in observation status.

The beneficiaries want the court to decide if CMS’ policy of allowing hospitals to impose observation status on Medicare beneficiaries — even reversing a physician’s order to formally admit a beneficiary — violates the Administrative Procedure Act, the Medicare statute, the Freedom of Information Act, and the Due Process Clause. The class action includes all Medicare beneficiaries who, on or after January 1, 2009, have had or will have had any portion of a stay in a hospital treated as observation status and therefore not covered under Medicare Part A.

A recent report from the American Hospital Association  noted that patients who are admitted to a hospital from the emergency department (ED) are counted as inpatients rather than ED outpatients. However, as Medicare contractors, particularly RACs, have rejected more claims for inpatient services on the ground that they should have been furnished as outpatient services, hospitals have kept ED visitors in observation status more often and for longer periods of time. Patients in observation status receive many more services than other ED patients, and are those exposed to more out-of-pocket costs than beneficiaries admitted as inpatients.

The 2013 OIG Work Plan

As part of its work plan for 2013 the HHS OIG will examine the use of observation services from 2008 to 2011 and the characteristics of beneficiaries receiving observation services in 2011. OIG will determine how much Medicare and beneficiaries paid for observation and related services in 2011 and the extent to which hospitals inform beneficiaries about observation services.

CMS’ Proposal

CMS is proposing a specific definition for inpatient admissions as part of the IPPS update for fiscal year 2014 (see pgs. 657 to 681 and pgs. 1106 to 1108). The proposal states that hospital inpatient admissions spanning at least two midnights (i.e., more than one Medicare utilization day), would presumptively qualify as appropriate for payment under Medicare Part A. Conversely, those admissions that are less than two midnights would be inappropriate for Part A payment. This change is meant to provide more guidance on when a patient is paid as an inpatient under Medicare, which has left many beneficiaries having a longer outpatient hospital stay due to the hospital’s uncertainly about Medicare payments.

CMS also is proposing this standard as a benchmark for medical review of inpatient admissions: Medicare contractors would presume that hospital inpatient admissions are reasonable and necessary for beneficiaries who receive care over two midnights. Hospital services provided over a period of less than two midnights will be presumed to be provided on an outpatient basis. These proposals, if finalized, would go into effect October 1, 2013.

Medicare Essential: Is it Essential to the Future of Medicare?

Simplicity and efficiency are the goals of the proposed “Medicare Essential” coverage presented in a recent study by Health Affairs. This study addresses the complaints of Medicare beneficiaries about having to juggle hospital, doctor, prescription drug, and supplemental coverage under Medicare, and particularly with the high costs that result from not having supplemental coverage (Medigap and prescription drug coverage) in addition to hospital and physician services coverage. Under the Medicare Essential coverage as proposed, beneficiaries wishing to remain in traditional Medicare would be able to combine all of this coverage into one neat package, while making premiums and out-of-pockets costs more palatable.

The Study and Its Findings

Entitled “Medicare Essential: An Option to Promote Better Care and Curb Spending Growth,” the study was the result of efforts by Karen Davis, Ph.D., director of the Roger C. Lipitz Center for Integrated Health Care at The Johns Hopkins Bloomberg School of Public Health, and Cathy Schoen and Stuart Guterman, researchers from Commonwealth Fund. The impetus of the study was not only the high costs and convoluted coverage, but also that ‘[r]esearch has shown that Medicare beneficiaries are more satisfied with their coverage than are working-age people with employer coverage,” but are concerned with the high costs and inefficiency of managing these types of coverage. The researchers propose that combining the coverage options would not only help beneficiaries, but would also help with the federal budget deficit because it is funded by premiums. Further, providers that are classified as “high-value providers,” providing high-quality, efficient care would be incentivized.

The study suggests that instead of paying a deductible of $1,156 per hospital episode and $140 per year for physician services, beneficiaries would be responsible for merely a $250 deductible, no deductibles for prescription drugs, and an out-of-pocket max of $3,400 per year. The current average amount a beneficiary would spend on premiums and out-of-pocket costs for this coverage is estimated to be $427 per month. Under the Medicare Essential plan, that amount would be reduced to $354, $254 for treatment by high-value providers, a savings of 17 percent and 40 percent, respectively.

Future Savings

Health spending relative to current projects could be reduced by $180 billion under the new Medicare Essential plan, and could reduce employer retiree spending by $90 billion throughout the next ten years. According to the study, “[g]iven its potential, such an alternative should be a part of the debate over the future of Medicare.”

This plan could gain more support in light of the deficit reduction discussions taking place in Congress, as well as the President’s statement that the combination of Parts A and B under one deductible would be considered, according to a recent article appearing in The Hill.

Providers Show Inconsistency in Providing Skilled Care in Wake of Jimmo Decision, CMS Silence

Last year’s settlement between Medicare beneficiaries and HHS regarding the continuation of skilled care services for Medicare beneficiaries whose health status has plateaued or declined is likely to have inconsistent application over the next year, according to one of the attorneys involved in the settlement. Speaking at the American Health Lawyers Association Institute on Medicare and Medicaid Payment Issues in Baltimore on March 21, David Lipschutz, an attorney with the Center for Medicare Advocacy, the group that successfully pursued the settlement agreement with HHS, noted that some providers are waiting for official changes in CMS policy before they change their standard of care for patients needing skilled services.

For years, Lipschutz said, CMS, its claims processors, and providers such as skilled nursing facilities (SNFs), home health agencies (HHAs), and outpatient therapy providers have operated under a “myth of improvement,” under which Medicare would stop coverage for skilled care if the patient showed no improvement in health status.

Over the years, several individual beneficiaries have successfully litigated to continue to receive skilled care even when the patient’s health status plateaued, but since CMS never appealed any of these decisions at the circuit court level, none were ever considered precedential for all Medicare beneficiaries.

The settlement agreement (Jimmo v Sebelius) was reached in October 2012 and was approved by a federal judge at the end of January 2013.

Existing Policy

Lipschutz noted that under existing Medicare policy, skilled care coverage does not depend on the presence or absence of potential for improvement but merely on the need for skilled care. The key questions that providers need to ask include—

  • Is a skilled health professional needed to ensure nursing or therapy is safe or effective? and
  • Is a qualified nurse or therapist needed to provide or supervise the care?

These questions are valid regardless of whether the skilled care is necessary to improve, maintain, or slow deterioration in a patient’s condition.

 Requirements for CMS

Lipschutz explained that in the wake of the settlement CMS must do the following over the next year (1) revise all relevant CMS Manuals, guidelines and instructions for SNFs, HHAs, and outpatient therapists to clarify that skilled care is covered by Medicare and also to eliminate any conflicting CMS policies; (2) undertake an educational campaign so providers, contractors, and beneficiaries are clear about the skilled care policy; and (3) establish a system of accountability and reviews to determine if providers and contractors are following the correct policy.

No Official CMS statement

Lipschutz expressed disappointment that since the settlement was finalized in January CMS has made no official statement about it, which has led to inconsistencies in how eligible patients receive needed skilled care. He presented two examples of how SNFs have reacted to the settlement. In one case, an SNF stopped providing skilled care to a beneficiary because it said that under the “improvement standard” still enforced by CMS contractors after the settlement, it still was not obligated to provide the care if the patient was not improving. In contrast, a different SNF, which had, in the wake of the settlement, determined that skilled care should be continued for a patient, placed a copy of the Jimmo settlement in the patient’s file in case that care decisions was ever challenged by a Medicare contractor.